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Privacy Policy

Sinnapse Advertising and Publicity LTDA CNPJ: 20.256.891/0001-59 Website: sinnapse.com Email: contact@sinnapse.com

Last updated: May 16, 2026

1. Introduction

Sinnapse Publicidade e Propaganda LTDA, registered under CNPJ number 20.256.891/0001-59, with website at sinnapse.com (“Sinnapse”, “we” or “us”), is committed to protecting the privacy and personal data of its visitors and customers, in accordance with the General Data Protection Law (Law No. 13.709/2018 — LGPD).

This Privacy Policy describes what data we collect, how we use it, with whom we share it, and what your rights are as a data subject.

2. Data We Collect

We may collect the following categories of personal data:

Data provided by you:

  • Full name
  • Email address
  • Phone number
  • Company and position
  • Messages sent via contact forms

Data collected automatically:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on the page
  • Source of access (URL reference)
  • Data from cookies and similar technologies

3. Purpose of Treatment

We use your data for the following purposes:

  • To respond to requests, questions, and inquiries sent by you.
  • Sending information about our services, when authorized.
  • To improve the browsing experience on our website.
  • Analyze website performance and traffic.
  • Comply with legal and regulatory obligations.
  • Preventing fraud and ensuring information security.

4. Legal Basis

The processing of your personal data is carried out based on the following legal bases provided for in the LGPD (Brazilian General Data Protection Law):

  • Consent (art. 7º, I): when you fill out forms or authorize the sending of communications
  • Legitimate interest (art. 7, IX): for site performance analysis and service improvement
  • Fulfillment of a legal obligation (art. 7º, II): when required by law or competent authority
  • Contract execution (art. 7º, V): when applicable to the provision of our services

5. Data Sharing

We do not sell your personal data. We may only share it in the following situations:

  • Technology suppliers and partners: Analytics tools (such as Google Analytics), email marketing platforms, and hosting systems, always under a confidentiality agreement and in compliance with the LGPD (Brazilian General Data Protection Law).
  • Legal compliance: when required by court order, public authority, or legal obligation.
  • Protection of rights: for the regular exercise of rights in judicial, administrative or arbitration proceedings

6. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies may include:

  • Essentials: necessary for the basic functioning of the site
  • Analytical: They collect anonymous data about website usage to improve performance.
  • From marketing: Used to display relevant content (only with your consent)

You can manage or disable cookies directly in your browser settings. Disabling essential cookies may affect the website's functionality.

7. Data Retention

We retain your data for as long as necessary to fulfill the purposes described in this policy or as required by law. After this period, the data is securely deleted or anonymized.

8. Data Security

We have adopted appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or improper disclosure, including the use of encryption, access control, and system monitoring.

9. Your Rights as a Data Subject

Under the LGPD (Brazilian General Data Protection Law), you have the right to:

  • Confirmation and access: to know if we process your data and to access it.
  • Correction: Request the correction of incomplete, inaccurate, or outdated data.
  • Anonymization, blocking, or deletion: unnecessary data or data processed in violation of the law
  • Portability: receive your data in a structured format
  • Revocation of consent: at any time, without prejudice to any treatment previously received.
  • Opposition: to treatment carried out based on legitimate interest
  • Information: about who we share your data with

To exercise any of these rights, please contact us by email. contact@sinnapse.com.

10. Data Protection Officer (DPO)

For questions related to the protection of personal data, the data controller can be contacted by email: contact@sinnapse.com

11. Links to Third-Party Websites

Our website may contain links to external websites. Sinnapse is not responsible for the privacy practices of third parties and recommends that you review the privacy policies of each website you visit.

12. Changes to this Policy

This Privacy Policy may be updated periodically. The date of the last revision is indicated at the top of the document. We recommend that you consult it regularly.

13. Contact

If you have any questions about this policy or about how your data is handled:

Sinnapse Advertising and Publicity LTDA CNPJ: 20.256.891/0001-59 E-mail: contact@sinnapse.com Website: sinnapse.com