1. Introduction
Sinnapse Publicidade e Propaganda LTDA, registered under CNPJ No. 20.256.891/0001-59, with its website at sinnapse.com ("Sinnapse", "we" or "us"), is committed to protecting the privacy and personal data of its visitors and clients, in compliance with the Brazilian General Data Protection Law (Law No. 13.709/2018, LGPD).
This Privacy Policy describes what data we collect, how we use it, with whom we share it and what your rights are as a data subject.
2. Data we collect
We may collect the following categories of personal data:
Data you provide:
- Full name
- Email address
- Phone number
- Company and job title
- Messages sent through contact forms
Data collected automatically:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Traffic source (referring URL)
- Cookie and similar technology data
3. Purposes of processing
We use your data for the following purposes:
- To respond to requests, questions and inquiries you send us
- To send information about our services, when authorized
- To improve the browsing experience on our website
- To analyze website performance and traffic
- To comply with legal and regulatory obligations
- To prevent fraud and ensure information security
4. Legal basis
Your personal data is processed on the basis of the following legal grounds provided for in the LGPD:
- Consent (Art. 7, I): when you fill out forms or authorize us to send you communications
- Legitimate interest (Art. 7, IX): for website performance analysis and service improvement
- Compliance with a legal obligation (Art. 7, II): when required by law or by a competent authority
- Performance of a contract (Art. 7, V): when applicable to the provision of our services
5. Data sharing
We do not sell your personal data. We may share it only in the following situations:
- Technology vendors and partners: analytics tools (such as Google Analytics), email marketing platforms and hosting systems, always under a confidentiality agreement and in compliance with the LGPD
- Legal compliance: when required by court order, public authority or legal obligation
- Protection of rights: for the regular exercise of rights in judicial, administrative or arbitration proceedings
6. Cookies and tracking technologies
Our website uses cookies to improve your browsing experience. Cookies may be:
- Essential: required for the basic operation of the website
- Analytics: collect anonymous data on website usage to improve performance
- Marketing: used to display relevant content (only with your consent)
You can manage or disable cookies directly in your browser settings. Disabling essential cookies may affect how the website works.
7. Data retention
We retain your data for as long as necessary to fulfill the purposes described in this policy or as required by law. After that period, the data is securely deleted or anonymized.
8. Data security
We adopt appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration or improper disclosure, including encryption, access control and system monitoring.
9. Your rights as a data subject
Under the LGPD, you have the right to:
- Confirmation and access: know whether we process your data and access it
- Correction: request the correction of incomplete, inaccurate or outdated data
- Anonymization, blocking or deletion: of unnecessary data or data processed in breach of the law
- Portability: receive your data in a structured format
- Withdrawal of consent: at any time, without affecting processing carried out previously
- Objection: to processing carried out on the basis of legitimate interest
- Information: about whom we share your data with
To exercise any of these rights, please contact us by email at contato@sinnapse.com.
10. Data Protection Officer (DPO)
For matters relating to the protection of personal data, the person responsible for data processing can be contacted by email at contato@sinnapse.com.
11. Links to third-party websites
Our website may contain links to external websites. Sinnapse is not responsible for the privacy practices of third parties and recommends that you review the privacy policy of each website you visit.
12. Changes to this policy
This Privacy Policy may be updated from time to time. The date of the latest revision is shown at the top of this document. We recommend that you review it regularly.
13. Contact
If you have any questions about this policy or about the processing of your data:
Sinnapse Publicidade e Propaganda LTDA
CNPJ: 20.256.891/0001-59
Email: contato@sinnapse.com
Website: sinnapse.com
